How Chain Operators Read Same-Store Comparisons
A practical walkthrough of what same-store sales figures actually show—and when a rising average hides weak outlets.
Field notes
Notes from franchise benchmarking work
Short articles for chain operators and head-office teams preparing unit comparisons.
Labour Ratio Flags Worth Watching Across Franchise Units
Which labour-to-sales patterns deserve a second look before you schedule a coaching visit.
Preparing Unit Data Before a Benchmark Study Begins
A checklist head-office teams can use so the first week of a chain study is spent on analysis, not cleaning file names.
Briefing Regional Managers on Benchmark Charts
How to run a half-day session so managers leave with actions for specific outlets, not a stack of unread slides.