What operators receive
- Unit and peer-group scorecards
- Written findings in English
- Half-day operator briefing in Bangkok or online
Bangkok · Chain operators
Franchise performance benchmarking for chain operators who need unit-level comparisons, peer scorecards, and briefings that lead to coaching—not another unread report.
Flagship engagement
We compare sales, labour, and traffic across your franchise network, group outlets into fair peer sets, and brief regional managers with visual scorecards they can act on.
Related engagements
Smaller reviews, scorecard packs, and workshops sit alongside the full study when you need a narrower scope.
A focused review of a selected cluster of outlets—useful before territory expansion, a franchisee transfer, or a regional turnaround.
Printable and screen-ready scorecards that show each franchisee how their unit sits against chain medians for sales, labour ratio, and guest throughput.
A facilitated half-day session for regional managers to read benchmark charts together and agree follow-up actions for lagging units.
From recent work
“The scorecards finally let us stop arguing about gut feel. Two Latphrao outlets we thought were fine sat well below their peer median on labour hours. We still wished the data pack had flagged incomplete months earlier—that cost us a few days—but the briefing itself was practical.”
Siriwan K. · Regional director, café franchise — Greater Bangkok · Full Chain Benchmark Study
“Before we transferred a six-unit territory, the review showed guest counts falling while ticket size held. That changed the coaching plan we gave the incoming franchisee. Short engagement, clear charts, no fluff.”
Anan P. · Operations lead, QSR chain — Central Thailand · Multi-Unit Performance Review
“Our franchisees actually opened these. Putting each unit beside a peer group of similar seating capacity made the conversation less defensive than a chain-wide ranking.”
Mei Lin T. · Franchise support manager — dessert concept · Franchisee Scorecard Pack